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Privacy Policy

Last updated: September 2026

We use country-level network information to check whether the store is available in your country. We do not request GPS permission or collect precise location from your device.

Titan Elite LLC, a Texas limited liability company ("Titan Elite," "we," "us"), operates this website. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have under applicable United States federal and state law, including the Texas Data Privacy and Security Act.

1. Information We Collect

  • Contact information: Name, email address, and phone number.
  • Delivery information: The shipping address you enter at checkout.
  • Order data: Products purchased, order history, payment method, and payment status.
  • Payment data: Card payments are handled by Stripe. We receive a payment reference and status but never see or store your full card number.
  • Verification data: One-time sign-in and checkout codes and whether they were verified.
  • Technical data: IP address, the country derived from it, browser and device type, and pages visited.
  • Fraud-prevention data: Device identifiers and order risk signals used to detect fraudulent orders.

2. How We Use Your Information

  • To process, fulfill, and deliver your orders, including cancellations and refunds.
  • To verify your identity with one-time codes sent by email.
  • To send order confirmations, status updates, and cancellation notices to your verified email address.
  • To deliver digital products (such as codes) to your verified email address.
  • To confirm the store is available in your country and to prevent fraud and abuse.
  • To respond to your questions and provide customer support.
  • To understand how the site is used and improve it.
  • To send marketing messages, only if you have opted in. Every marketing email includes an unsubscribe option.
  • To comply with legal, tax, and accounting obligations.

3. How We Share Information

We do not sell your personal data, and we do not share it for cross-context behavioral (targeted) advertising. We share information only with service providers who process it on our behalf:

  • Stripe: Card payment processing.
  • Resend: Verification codes and transactional email.
  • MaxMind: Fraud screening and IP-to-country lookup.
  • PostHog: Site analytics and, with your consent, session recordings.
  • Hosting and storage providers: Including Vercel, Railway, and Amazon Web Services.
  • Delivery partners: To ship physical orders.
  • Legal and safety: Government authorities when required by law, or to protect our rights, customers, or the public.
  • Business transfers: A successor entity in a merger, acquisition, or sale of assets.

4. Cookies, Analytics, and Session Recordings

We use essential cookies and local storage for sign-in, your cart, and checkout. These are required for the site to work.

We collect anonymous analytics that do not identify you personally. When you choose "Accept All" in our cookie banner, we also use optional analytics cookies and session recordings to improve the site. If you choose "Decline," these optional features stay off. To change your choice, clear this site's data in your browser and choose again.

At checkout, MaxMind fraud-prevention technology may recognize your device using cookies, local storage, and device fingerprinting, even if you decline optional cookies. It is used only to assess order risk.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data, including HTTPS encryption in transit and encryption of stored integration credentials. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We keep order and transaction records for up to 7 years to meet tax and accounting requirements. Account data is kept while your account is active. Other data is deleted or anonymized when it is no longer needed for the purposes described above.

7. Your Privacy Rights

Depending on your state of residence (including Texas, California, and other states with consumer privacy laws), you may have the right to:

  • Confirm whether we process your personal data and access it.
  • Correct inaccurate personal data.
  • Delete your personal data, subject to legal retention requirements.
  • Get a copy of your data in a portable format.
  • Opt out of the sale of personal data, targeted advertising, and profiling. We do not engage in these activities.
  • Opt out of marketing communications at any time.

To make a request, please reach us through our Contact page. We may need to verify your identity first. We respond within 45 days, which may be extended by 45 more days when reasonably necessary. If we decline your request, you may appeal by replying to our decision; we will respond to appeals within 60 days. If your appeal is denied, you may contact the Texas Attorney General. We will not discriminate against you for exercising these rights.

8. Children's Privacy

Our store is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

9. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here and change the "Last updated" date. Material changes will be announced on our website.

11. Contact

Titan Elite LLC, Texas, United States. For questions about this Privacy Policy, please use our Contact page. See also our Terms & Conditions.